May 31, 2021
What to do When You Have to Onboard Yourself
It would be great if every organization had a robust onboarding program, but not all do. All is not lost if you are left on your own. By demonstrating initiative, reaching out, asking for advice, delivering small wins, and being patient, you can add value quickly and integrate into your role effectively.
February 19, 2021
Insights for Professionals
How to Recover from Saying (or Doing) Something Stupid at Work
Making mistakes is part of being human, and it’s bound to happen to all of us at some point when we’re at work. The true mark of a great leader is in how you pick yourself up, take ownership and bounce back from these incidents.
May 22, 2021
Pocket Guide to Quality Improvement in Healthcare
Chapter titled "Patients and Families", Amy C. Drader, pp 149-163. Abstract: This chapter presents a framework for team-based care written from the perspective of a team development professional and the parent of a medically complex child. The team-based care framework is first introduced. Then, a brief discussion is presented of just some of the obstacles that get in the way. The chapter concludes by aligning the framework with a list of questions to engage patients and families into the team-based approach to care.
February 1, 2021
Stop Hiring a Coach to Do a Manager’s Job
There is no doubt that external coaches are an effective resource for leadership development, but the leader will always own the responsibility of performance management. What’s more, HR plays an important role in balancing the two so that a consistent and strategic focus remains on the talent of the organization.